We currently ship within the USA only 🇺🇸

Orders are usually packed within 1–5 business days. Once shipped, delivery times may vary depending on your location.

Free shipping on orders over $100 💖

Each Pinky Pop mystery box contains a mix of kawaii items inspired by Hello Kitty, Kuromi & Cinnamoroll 💕

You may receive:
✨ Plushies
✨ Accessories
✨ Stationery
✨ Stickers
✨ Charms
✨ Beauty items
✨ Collectibles

Every box is different and packed randomly for a fun surprise experience!

Due to the mystery nature of our products, we do not accept returns or refunds unless your order arrives damaged.

If there is an issue with your order, please contact us and we’ll be happy to help 💖

Yes! You can leave your preferences in the note box before checkout ✨

While we cannot guarantee specific items, we will try our best to match your preferences based on available stock 💕